Question 1

What is Serelora?

Accepted Answer

Serelora is a clinical action system that keeps every patient's risk profile continuously current so every decision is made on the latest reality, not a stale snapshot. We convert messy healthcare inputs into clear, executable trajectories for patients, clinicians, employers, and TPAs.

Question 2

What is the Claims Graph?

Accepted Answer

The Claims Graph is a graph representation of each patient's health information where entities become nodes (diagnoses, medications, providers, claims, benefits) and relationships become edges (temporal sequences, causal links, coverage rules). It replaces document-centric approaches with structured intelligence so nothing meaningful is lost.

Question 3

How does Serelora help with insurance navigation?

Accepted Answer

Serelora tracks clinical risk alongside financial and access barriers because they determine outcomes together. Prior auth status shapes the treatment plan; cost exposure shapes adherence. Our Insurance Navigator helps patients and providers understand benefits, coverage, and authorization—the domain where traditional EHR systems fundamentally fail.

Question 4

Is Serelora EHR-agnostic?

Accepted Answer

Yes. Serelora is EHR-agnostic by design. Patient uploads, claims data, intake forms, and clinical notes bypass interoperability hurdles—no EHR integrations required. We work alongside existing workflows so you can create value without touching Epic or Cerner.

Question 5

How does Serelora ensure explainability?

Accepted Answer

Data with receipts. Every recommendation comes with citations tracing back to source evidence—patient records, clinical guidelines, insurance rules. When confidence is low, we show both sources with provenance and let the clinician decide. Clinician-led control; every recommendation requires signoff.

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